I’ve provided a few “frequently asked questions” on the main pages of the site, but I thought it’d be a good idea to have a post dedicated to FAQ as well. These are questions that come up a lot when starting projects (and in the middle of them), so I hope these will give some insight into how Epik rolls.
I have a project that needed to be done yesterday. Can you help?
It depends on my current workload, but I do my best to acommodate tight timelines. Please contact me with details and I’ll let you know what I can do for you.
Is Epik Creative just Devon?
I handle most of the design and coding myself – however, sometimes a project is too big for one person. I have a small group of other designers and programmers who I call on to work with me if need be. This allows me to accept larger projects while also keeping costs down.
Do you only work with local clients?
Nope. In fact, the majority of my clients are out of province or in the US. As long as you have access to email so I can send you proofs, it doesn’t matter where you live.
Why should I hire you instead of a bigger design studio?
Working with a freelancer has a lot of advantages. For one, I have quick turnaround times and great availability that larger studios can’t always provide. My overhead is also much lower, so I’m able to offer lower rates without compromising the quality of the finished product. You’ll always be communicating directly with the person who is working on your project – no go-betweens.
Do you charge by the hour or by the project?
For most projects, I give a quote for the whole project based on my current hourly rate. If the project is open-ended, charging by the hour is usually the best way to go.
Do you provide SEO services?
We give all our websites the SEO basics, like properly formatted header tags and clean code, and can sumbit your site to search engines if you request it. If you need something more advanced, we can refer you to an expert who specializes in SEO.
Do you provide printing services?
No, Epik is a design studio only. However, we’ll provide you with print-ready files for your project, and can point you in the right direction if you have questions about getting things printed.
How long does a logo/website/magazine/whatever usually take to produce?
It depends on a few things: 1) The complexity and requirements of the projects. For example, a custom online store with a blog will take significantly longer than a simple 3 page website. 2) How quickly you are able to review proofs and provide feedback. The design process depends largely on communication! 3) The extent of revisions required. Sometimes a design looks great right out of the box, and sometimes it requires a lot more tweaking and perfecting.
As a very general estimate, you can expect a typical web project to be under construction from 4-8 weeks from start to finish. Logo projects usually take a few weeks.
Do you do Flash websites?
No, we don’t. In the past, I have done Flash intros for websites, but these days animated intros are going the way of the dinosaur. I made the decision to focus on HTML and CSS based sites, which provide better optimization for search engines and are much more versatile in terms of design and layout.